I found a tab that showed how many returns a buyer has on record. Does
anyone know where to click to find that information. I used it once for
a buyer who was asking for refunds on high end furniture items he bought
and then requested 10 refunds.
The "take action" button takes me to a pink page that says their server
is down. For 4 weeks? Really? And Customer Service will not address this
or send me to the right person, or even issue a help ticket to their
technical support. They are so lazy....
The "take action" button takes me to a pink page that says their server
is down. For 4 weeks? Really? And Customer Service will not address this
or send me to the right person, or even issue a help ticket to their
technical support. They are so lazy....
My seller dashboard stats are at 225 for March..and still 225 for July
despite 26 sales. The CSR's are clueless now and the defect department
keeps issuing the standard emails..I had 16 years of top notch customer
service and it's really like talking...
Actually I have seen it. It's the only way I knew this buyer had
multiple returns. Only one was to me but it did show the number he had.
Thanks for the response.
