I opened a case with post office and they were incredibly helpful. Said
that the address was a very high volume reshipper. The agent changed my
package to show as delivered instead of delivered to agent so that eBay
would recognize. Forwarding compan...
I am having this issue as well on a high value item. Item shows
delivered to agent, tracking on eBay shows ready for pickup. It’s a
freight forwarding company. Without contacting me, purchaser opened an
item not received case.