eBay

A buyer bought 2 items from me in a size XL. I shipped both items - size XL, and buyer admitted this. Buyer opened 2 return requests stating "does not meet description" because he made a mistake and meant to order a size large, not XL. I am fully awa...

I sold a jacket and shipped it on Jan. 19, 2019, through the global shipping program. Tracking shows the item made it to KY, but it is stuck in customs in Canada. The buyer wants me to fix this. I tried to open a missing mail request with USPS, but t...

What happened to this program? I have been in it for about 1.5 years, and it was great until this week. I had a buyer buy a pair of jeans. He opened a return alleging they arrived damaged. No photos and no further explanation. I received them, and th...

I sold a cardigan (actually sold 9 of this style) and one buyer claims it does not match the description. No problems with the other 8 buyers. He claimed the cardigan was "unregocnizable." He provided me with photos of the cardigan laying on a table ...

I recently had a buyer commence a return of an American Eagle utility jacket. Buyer complained that it was not "new" because of the factory distressing, which was obvious in the photos in the listing. Buyer also uploaded photos of a ripped zipper and...