eBay

I have a customer who placed a return request. We sent him a replacement and asked him to please close the request. He doesn't know how and I can't get ahold of any Customer Service to help. What should I do next?

Does any other sellers have issues with buyers opening a return request saying " wrong item sent" then in the reason state that they made the mistake??Have buyers do that all the time. We asked Ebay to step in to help and they rule in bbuyers favor a...

I had a customer order and gave a bad address according to USPS and as it states in the tracking due to insuffient address it couldn't be delivered. He opened a case and now Ebay ruled in his favor. Is there somethng I should be doing differently oth...