eBay Help
arteis
Adventurer
Community Member since ‎08-24-2015
‎04-03-2024

User Statistics

  • 41 Posts
  • 0 Solutions
  • 44 Helpful Votes Given
  • 6 Helpful Votes Received

User Activity

Why store fee are higher than advertise?

03-22-2020
I have a premium store billed at yearly rate which is 59.95USD.But my invoice shows 96.43CAD.Of course there is a exchange factor but the exchange rate is a lot less than .64CAD to a 1USD unless Ebay charge an excessive amount of exchange rate!It fee...

How can a buyer change the late shipping answer were the feedback is positive?

11-02-2018
I got a late shipping report on an item that the buyer left a positive feedback including "card came quickly".I've send him a message asking him if the card came quickly or if it was late shipped.He confirmed that he was satisfied with the delivery a...

Why refunded undelivered item count as late ship?

04-17-2018
It seems that more and more transaction problems count as "late delivery". For example 2 of the item I've sold never arrived so I've refunded the buyers.But these transactions are also showing in the "late shipment" report?It's probably because of th...

How to charge a different flat shipping rate for different country?

09-04-2017
Hi,it cost me more to ship item more than 2cm thick in Canada than to the rest of the world (I'm living in Canada) and I do not know how to prevent Canadian buyer to select the cheaper $8 "international" no tracking number shipping option instead of ...

Sold item in unsold list - example included

04-05-2017
Hi,This is happening time to time and more and more often (I had to do a complete inventory to month ago), I sell an item and it end up in the unsold list. But today I have an example with an item that I only had one copies for sale so it make the pr...
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