eBay

foreveraponia · 08-07-2024

Hey folks, I probably know I should not do anything and don’t refund but there’a a very interesting case. Buyer made a purchase in my shop 4 months ago (30£ or so). It was a registered and signed for shipping. As the parcel went to Canada there is no...

foreveraponia · 02-12-2022

Hello!Question about eBay buyer protection. My buyer opened a return request 57 days after it was delivered. In the email it says “be sure to reply to the buyer by Feb 16, 2022. Starting on that day, the buyer could ask us to step in and help by open...

foreveraponia · 02-11-2022

Hello. Buyer somehow managed to apply official return request throug case even though more than 30 days passed after they received. I clearly states I don’t offer returns in my listings. Reason “they just don’t like it”1. Do I have to accept? I will ...

foreveraponia · 02-07-2022

Hi!I have a situation with a buyer with only 4 feedbacks. The buyer placed an unusually big order, but I shipped anyway, my mistake. Now after more than 2 months after receiving, buyer claims the items are fake and wants to return. I believe it's sha...

foreveraponia · 12-03-2021

Hi!My buyer messeges me constantly demanding faster delivery and inquiring where’s the item. Item has been shipped (with tracking) and ir should arrive before January 5th according to eBay. I tell them that, but they keep ignoring and demanding. They...

foreveraponia · 08-12-2024

Thanks again for your recomendations. As it may be a stolen account I hesitate to provide any information (like proof of postage or admitting the buyer’s name is correct). However, I decided to provide this information as per your suggestion. I stron...

foreveraponia · 08-09-2024

Thank you for your insights! I just received Canadian post confirmation that is was delivered in May. Since I already blocked both buyer accounts I don’t think I should unblock to give a reply about delivery.The only concern left for me if they try t...

foreveraponia · 02-11-2022

Thank you so much for clarifying it. Could you please advice is this scenarion possible:I offer them a partial refund, but they still ask a full refund on their paysource and get both of the refunds?

foreveraponia · 02-07-2022

If there is now way they can open the case (too late) how would I get defect? As if they choose to report me for “not authentic” items?

foreveraponia · 02-07-2022

Hi! Thank you for letting me know the side of the buyer. However, this would not be the case because they are authentic. I suspect a buyers fraud because: 1. Unusually big order (almost all of my items were purchased)2. After a week demanded a return...

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Buyer conctacts after 4 months from differrent account

Case after 30 days after receiving

Buyer asks return 2 monts after receiving

Buyer claim fake wants to return

Report buyer or not

Re: Buyer conctacts after 4 months from differrent account

Re: Buyer conctacts after 4 months from differrent account

Re: Buyer asks return 2 monts after receiving

Re: Buyer claim fake wants to return

Re: Buyer claim fake wants to return