I was looking for a Japanese pull saw and found one at a good price from
a seller. . I was going to buy until I looked at his feedback and
specifically his arrogant and rude responses to negative feedback. Good
examples of how not to do this.
They do ‘answer’ incoming calls, ask you a lot of questions just to
waste your time and then tell you it’s after business hours which it’s
not. Any other company with customer service this bad would have been
OOB long ago
I spoke with them last week. You are correct they don’t answer incoming
calls ( they just lie and say it’s outside business hours when it’s
not). The best option is to request that they call you. They will
Happened to me too calling at 11 am their time. Requested call. Told
outside business hours when it’s not. They are essentially lying to
their customers to blow them off. Dreadful company
Oh that’s easy: pay them more. Called customer service yesterday to
complain about shockingly low traffic, especially in December. I’ve been
doing this awhile and I know what decent traffic is, orused to be.
Agent— no problem with your account, listi...
