Just trying to understand what happened for future reference. Buyer
bought an item from me then filed an INR a week and a half later. The
original item was sent with no tracking and a stamp. I sent a
replacement the very next day with tracking. This ...
This particular item I mailed with a stamp so no tracking. A day later
after I’d paid to ship a replacement with tracking I get the original
item back and it has an “unable to forward” sticker on it from USPS. I
also verified the address with the buy...
Wondering how to approach this. I listed a very specific item part with
model in title. Buyer sent me a picture and a return request stating
item was incompatible with a completely different model from the same
brand. I looked up their model and it l...
Hi, yes I did. Attached as of this past Monday. I contacted eBay just
now and they told me once the tracking updates (hoping it will) that
they will appeal the case for me. So I guess I’ll wait and see if USPS
is going to be nice or not.
I shipped the second one via Ground Advantage for tracking, so I'd be
out that but yeah, hopefully I'll get the item back if it is an address
issue at least or the first was a fluke. Just noticed now my tracking
hasn't moved since I dropped off Monda...
Thank you both for your replies. The buyer got back with me and assured
me their address was correct, but then stated another eBay order form
last month hasn’t been delivered either. I’m thinking they must be
missing something with their house number...
Thanks for all the info. Since the item was a low value, I simply gave
the buyer a full refund and directed them to a different store with the
correct item, a subtle hint. They were thankful and gave me positive
feedback, although stated I sent the w...
