eBay

stock_josep · 08-07-2024

I am having a problem with eBay again regarding the selling. The last time I shipped a ruby to the customer, he/she was having problems with the customs in the country where the item arrived, so they claimed the item hadn't been received. eBay held m...

stock_josep · 07-11-2024

I sold an item to a customer in Sri Lanka. After the item arrived, the customer asked to change his/her name. I told him/her it was illegal for me to go and change his information and that he needed to do that himself. We had email communications for...

stock_josep · 08-11-2023

I sold a repeating customer 3 loose small diamonds, I've got paid, but I didn't have all 3 matching sizes so I gave my customer the option to either take the 3 she already bought (it was in the lot of 3, one for the center and two smaller ones for th...

stock_josep · 06-24-2021

Ever since eBay has this new policy that they started to get the money from the sale and not PayPal, It really screwed up in my banking and shipping. I have a customer who made multiple purchases, and each one had multiple items. All packages apparen...

stock_josep · 08-31-2020

I sold an item to an international customer. He did multiple offerings of multiple items. I accepted one and counter-offered two. So he paid for one but re-offered multiple times and dates. In the meantime, I tried to ship, the first purchased and it...

stock_josep · 08-07-2024

Thanks for the information. I was never aware of this before, and I have sold quite a few pieces of jewelry since 2013. I am confused, though. I have just sent a gemstone to the GIA for certification, and it costs $80.00 plus shipping cost for priori...

stock_josep · 07-11-2024

Thank you. How can I talk to an eBay representative to ensure they understand and do not refund before the stone is returned? I tried to talk to a live agent, but it kept telling me to solve the refund or contact the customer, which I did.

stock_josep · 07-02-2021

Thank you so much for your explanation. I never have problems before until eBay start getting money directly from the customers and then send me the difference (which I don't feel comfortable giving them my banking account). Then from that date, I sh...

stock_josep · 07-02-2021

Thank you for your reply, I shipped out multiple packages. This package supposed to have 4 items, but she only gets one. She had received two other packages, each one of them are 4 to 5 pieces and they are fine. She still has one more package to arri...

stock_josep · 07-02-2021

Thank you for your reply, I shipped out multiple packages. This package supposed to have 4 items, but she only gets one. She had received two other packages, each one of them are 4 to 5 pieces and they are fine. She still has one more package to arri...

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Item failed authenticated?

The buyer has problem with custom in his country and want me to refund the purchase

How do I send invoice to customer for an item add on after customer paid for the first item

I shipped multiple items international, customer said she only see one item.

I am shipping late but wasn't my fault

Re: Item failed authenticated?

Re: The buyer has problem with custom in his country and want me to refund the purchase

Re: I shipped multiple items international, customer said she only see one item.

Re: I shipped multiple items international, customer said she only see one item.

Re: I shipped multiple items international, customer said she only see one item.