I sold a vintage collectible , glass compote, on an offer to buyer, so
“on sale” . The buyer messaged last night, stating that the item was
completely destroyed and shattered, and that it was very obvious that it
was perfectly packed and that they di...
I recently sold 2 identical items (food item) that weighed, under a
pound and was sent from coastal NC to WA state. The box, went FedEx
ground, at best shipping cost, due to the distance, yet, I had just
heard about many sellers getting Fed Ex adjust...
After much digging ( why has eBay made the site so confusing and
everything seems hidden or moved now) I found the page on appealing
defect rate item. However only one of the two items sold appeared. Looks
like Im going to have to call regardless. Ho...
So am I understanding that if you receive an overage charge, and contest
it; that you cannot contest any others, ever? That is absolutely insane
if so, and lawyers need to be contacted immediately.
Thanks, I figured. So I, the seller, needs to initiate refund; ask buyer
to maintain possession of destroyed merchandise; then I file claim. Am I
correct? I’ve never had anything like this happen so I’m a bit in the
dark. Thanks for your time.
Thanks so so much for your reply. However, I believe that due to my cut
off times, in my store, that if its after the cutoff time, when the
transaction (sale) is completed, that's why it was showing as "Ship by
Monday" and not Friday. Does this sound...
