eBay

I purchased a new safe and it seemed to work well, but one week after using it it started jamming. Now, it's nearly impossible to get opened. I would like to exchange it for a new one or at least get my money back. Is this covered under the Money Bac...

When filling a claim with USPS concerning an item that the buyer says arrived damaged, do I ask the buyer to hold on to everything or do they send it back to me and then I file the claim? Thank you in advance.

I have a listing for an 18kt ring which I now just realized is actually gold plated. I was only able to revise the description to add that important detail. I want to contact the current bidders to make them aware of this additional detail. Is there ...

I recently sold a new VHS tape to a buyer at the low cost of $5.50 and shipped via USPS Media Mail. Buyer claims they received an empty package and that they want a full refund. I'm willing to refund them but I'd like to know if there is something I ...

I sold a small item. Buyer paid and then decided they didn't want the item anymore. I agreed to cancel for them and sent refund via echeck. I let the buyer know that it might take awhile for refund to show on their account and gave them the transacti...