eBay

How do I switch to the Sellers Hub? I want to be able to add volume shipping rate.

How do I email a buyer, once they have made the purchase? 

A pair of children's shoes were sent in a securely taped package. An empty package was delivered to the buyer. The PO stamped the package as RECEIVED EMPTY at the city of destination. How do I follow up with this complaint? The buyer sent a photo sho...