eBay

keensubscriber · 04-22-2025

After having spoken with eBay Customer Service half a dozen times over the last 8 days about a digital recorder that arrived without a memory card (i.e., a missing part) with assurances of a partial refund, I received an email from eIS stating this: ...

keensubscriber · 01-30-2025

eBay doesn't seem to recognize its "Estimated Delivery Date" listed beside the purchases on the Purchase History page. Is eBay's computer system broken causing customers to no be able to file "Item Not Received" claims? Or does eBay have two sets of ...

keensubscriber · 01-30-2025

I ordered an item from the UK on Sept 4, 2024. The seller only shipped on Oct 2, 2024 with Royal Mail International Economy. I took that to mean surface mail because on the Purchase History page, it (still) lists this: "Shipped (Untracked): Est. deli...

keensubscriber · 07-23-2015

I put in a "best offer" and it is not showing under "bids/offers" at all. In fact, it says under "Offers", "You don't have any offers now. To see items you had offers on that have ended, go to Purchase History or Didn't Win."The item is "1pc No Ink N...

keensubscriber · 04-23-2025

I am definitely on the same page as you. That's why I wrote to the seller about the missing SD card. I have certainly considered checking to see whether the unit works but I did not have any access to a new SD card that works with this digital record...

keensubscriber · 04-23-2025

I am sorry that you made an erroneous assumption of coercion and bullying pressuring on my part, and assumed the worst of me. In this scenario, at least one party is out-of-pocket, no matter how you dice it. I simply messaged the seller about the mis...

keensubscriber · 04-22-2025

Thanks, Stephen. I appreciate your reply. That's good to know. The order was only from Mar 22. So, three different eIS specialists all told me it's not possible for sellers to offer refunds because it's an eBay International shipment. Could it be tha...

keensubscriber · 04-22-2025

Thanks, Stephen. We are on the same page. There's nothing in the eIS policy on their website that I could see that prohibits partial refund. However, the eIS specialists are all claiming the following knowing full well that my case is about a missing...

keensubscriber · 04-22-2025

Thanks. I received three (3) email messages from reps who had identified themselves as "I am a customer service specialist with eBay International Shipping (eIS)." This also jives with the fact that two different eBay call centre supervisors confirme...

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eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Parts

Does eBay's Money Back Guarantee Policy Have a Glitch with Tracking Item Delivery Date?

Help with Item Not Received

Submitted Best Offers not showing on "Bids/Offers" Page

Re: eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Par

Re: eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Par

Re: eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Par

Re: eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Par

Re: eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Par