eBay

I refunded money to buyer (I no longer had the item). When I try to "cancel" order, eBay says I can't; that I have refunded the money. I just want to get it taken off my "ship it now" list. How can I cancel the order when I have already refunded the ...

I refunded payment to buyer (I no longer had item she paid for). Now, I can't cancel the order. eBay keeps saying I need to ship item; that I can't cancel the order because I had refunded money. How can I remove the item from my "to do" list?