I sold an item yesterday evening at $0.99 free shipping.. it will cost
about $4 to ship. What would be the most professional method canceling
the order? Should I ask that the buyer cancels or should I do so myself?
I allow refunds on an item I make and sell. A buyer has requested a
refund because reason (ordered by mistake). I need a general rundown of
what I need to do, and the buyer must do. Thank you so much!
A little more context. I just checked and it actually did arrive, they
bought the RC wheels I sell but started a return request through ebay (I
allow returns) because they thought they were getting a whole rc car. In
the Ebay return message it says t...