Sorry to hear about your misfortune. There's actually an eBay "loophole"
right now with the Managed Payments team where if the buyer asks eBay to
escelate a return to a case (for any reason, true or false), then the
buyer will automatically get a ful...
How long ago did the buyer open request? In our experience eBay is kinda
secretive about how many days it allows to elapse before it auto-closes
the return requests, but basically if no tracking number is uploaded
showing a delivery from the buyer, t...
If you've been switched to the new listing platform (different UI), call
eBay and have them switch you back to the old platform. That fixed the
error for me.
