I'm also having problems with Promoted Listings... a buyer asked to
cancel a transaction, so I did. eBay credited back the Final Value Fee
but not the promoted fee. I called CS to ask why and they said the
promoted listing fee is never credited back ...
I literally JUST got off the phone with CS because my promoted listing
fee was NOT automatically credited back when a buyer asked me to cancel
a sale. The person I spoke with said the fees are NOT automatically
refunded even in the event of a return....
Agreed - I've been selling on eBay for over a decade and have made a
very good living selling fine art at affordable prices to my eBay
customers. I'm a Top Rated Seller, I have 100% positive feedback, I
promote my items, etc etc. My sales have been d...
I too have had this kind of thing happen and eBay is NO help. All that
happens is I waste time and energy just to be told they really don't
give a **bleep**. After years of selling and frustration with this
company, I just insure everything and go th...