eBay

gemba-kaizen · 04-08-2021

A eBay buyer purchased an item from me in late March and after a few days had passed after receipt of the item, requested to cancel the transaction. The buyer returned the item and I (seller) initiated the cancellation process on 4/5/2021. I noticed ...

gemba-kaizen · 03-29-2021

An eBay buyer recently purchased a notebook I had listed on eBay via "Buy It Now" feature and paid for it and the shipping costs. The day item was received, the buyer gave me a positive feedback and remarked how new it looked. A few days later, the b...

gemba-kaizen · 04-10-2021

This is what I learned so far: (1) Yes the seller can initiate a cancellation at the buyer's request even when it has been shipped and received by the buyer. It works both ways as the buyer could have initiated a return as well. (2) Make sure you sta...

gemba-kaizen · 04-09-2021

Well, it did.

gemba-kaizen · 03-30-2021

Update: Buyer gave me a revised UPS tracking number that is correct. The buyer had two letters of the tracking switched around....All is good for now, just hoping to receive the laptop back in the same condition it was shipped.

gemba-kaizen · 03-30-2021

As of today 3/30/2021 the UPS tracking number the buyer submitted to me is still showing it not in their system. I sent her a eBay message yesterday and today that the UPS tracking number is not in their system and sent a photo of the UPS Tracking si...

gemba-kaizen · 03-29-2021

Thanks

eBay

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How long does it take for a cancellation take from beginning to end?

Buyer requesting return of notebook she recently received.

Re: How long does it take for a cancellation take from beginning to end?

Re: How long does it take for a cancellation take from beginning to end?

Re: Buyer requesting return of notebook she recently received.

Re: Buyer requesting return of notebook she recently received.

Re: Buyer requesting return of notebook she recently received.