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midtowncollectibles
Adventurer
Community Member since ‎03-31-2008
‎07-30-2024

User Statistics

  • 19 Posts
  • 2 Solutions
  • 2 Helpful Votes Given
  • 8 Helpful Votes Received

User Activity

Buyer left comment called shipping charge 'ridiculous' and included 'price' paid

06-16-2021
Buyer feedback comment: "fast delivery $3.87 for shipping though is ridiculous more than product value" It cost us $3.49 to ship the item. A difference of 38 cents. Is that not perfectly reasonable to cover packaging materials? The item is under 4 ou...

Buyer wants partial shipping refund after purchase

01-01-2021
We have a buyer who just purchased 2 orders of the same item. For multiple items, we charge a small add-on fee to defray any increase in shipping cost and also for extra handling materials. The buyer is aware of the total prior to purchase. This buye...

Sellers using our product headings-description word-for-word and unique images.

12-15-2020
Other sellers are using our unique product headings, descriptions, and images. We can verify that these images originated from us. We were referred to the eBay VeRO Program service department to try to resolve the matter. Their response: We appreciat...

Stolen images and descriptions

10-20-2020
Hi all, We did a Google image search and discovered that someone lifted all of our images (even those with our watermark on them) along with our descriptions (verbatim) and is using them outside Ebay for their own sales. We have kept all of our templ...

Buyer opens a claim for item not received after nearly 2 months

09-28-2020
A buyer of ours opened a case on 9/25 wanting a refund because they never received the item. We checked the tracking and after showing some movement, there were no further updates. Item was 4oz shipping first class. We wrote back today 9/28 to the bu...
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