eBay

ebay is continually asking me to use paypal and they are the ones who say I cannot because I do not text and they can not verify me as me.

You are only allowed to use paypal if you text. What's up with that issue?

So you printed a label, but that doesn't mean you really shipped the item. Too many sellers say they shipped the item, but they really didn't. Printing a label should never be a reason to tell a buyer your item has shipped. Take the item to the USPS ...