Hi, You shouldn't have refunded your customer until she sent the item
back to you. I would escalate this situation to eBay and let them know
what happened. She doesn't sound like an honest customer and probably
has done this before. Good luck!
Thanks so much!! I tried doing that before but I think I was in the
incorrect place I needed to be in cuzit didn't work. I did what you
suggested and it worked great!! Appreciate it!! Have a great day!!
