Hi, is there anyone who can tell me what this prompt means? I was trying
to buy something and this page kept appearing . I have never seen it
before and can find no explanation . Thanks!
I had an email from a customer on Saturday telling me that the box I
sent was missing one pillow of the shipment and another was damaged with
black smudges. The box I sent had four large pillows in it when it left
here. That was distressing enough be...
I just had a buyer report that a box I sent with her purchase of four
pillows was received with two of them perfect, one filthy dirty and one
missing. I KNOW the box left here with the full order Brand New in
perfect condition so I'm at a loss of how...
What a learning....and frustrating experience! At some point last night
when I was trying to fill out the online insurance I realized that I
SENT the box on Jan 11 after printing the label the night before when I
packed it. USPS picked it up that day...
That is true that it isn't a high category for problems. I have had
very, very few over many years. So even investigating it is new to me. I
think I may agree with you that I will just have her return the box and
refund the payment instead of sending...
I don't think so at this point. I'm actually not sure what that is. She
is waiting for me to refund or replace. Which I will do but because the
situation came up I thought I would check into all the options. It is
quite a bit of $$. That the problem ...
As soon as I received the email I went looking for an answer on Ebay.
That is certainly a slow process because there are so many links to
check to see if it applies to you. And while I noticed it while
searching I haven't checked it out yet but what ...
The buyer is sending photos of everything so that should help. I always
insure everything thru the PO but there is a $ limit to authomatic
insurance. The box was worth $440 so I paid for the insurance
