eBay

It only says request removal. What happens when I click that tab. Do I get to explain why? Or tell them why and get ebay to look at messages. ? Or I click it and they make the call without my input?

I screwed an order up by accident in the eyes of buyer. He requests full return after I offered partial refund. He counters and I accept. Messaging him how important his happiness is to me and I share this account with my wife. 21 plus year veteran w...