eBay

dwbf11 · 01-03-2019

I figure I know the answer but wanted to ask the Community anyways. 0-Feedback buyer purchased a brand new, sealed electronic item from me and is now claiming (without specifying how or why) that it is defective approximately 3 weeks later. I suspect...

dwbf11 · 03-05-2018

Hello all,Never found myself in this situation before but here it is...any insights appreciated. Buyer opens return request a week after receiving the item, but it was borderline incomprehensible (poor wording, english not great, etc.). The next day,...

dwbf11 · 01-03-2019

Yep, you’re absolutely right. I don’t make a habit of it but got a few extra as gifts and couldn’t unload them on Craigslist for months.

dwbf11 · 01-03-2019

Doubt it. I put that language in my auctions (and have for years) as a deterrent against unscrupulous conduct but those terms aren’t binding and in my past experience eBay doesn’t consider those terms as part of the transaction either. Will report ba...

dwbf11 · 03-06-2018

Basically, after offering the partial refund, the screen now says that they will wait to hear from the buyer if he accepts my partial refund offer, and he has until April 12 to do so. If there is no response by that time, the return request will clos...

dwbf11 · 03-05-2018

Well, to answer my own question, I offered a partial refund, which would leave me what I paid in shipping plus $10. Now, it says the buyer has 5 weeks to consider my offer. I suppose we'll see what he does.

dwbf11 · 03-05-2018

Thanks for the fast and helpful reply. If I were to offer a partial refund, what happens then? Does it "stop the clock" so to speak? Does eBay consider (positively or negatively) whether you did that in its consideration of the ultimate case? I have ...

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Opened electronics?

Return Process - unresponsive buyer

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Re: Opened electronics?

Re: Return Process - unresponsive buyer

Re: Return Process - unresponsive buyer

Re: Return Process - unresponsive buyer