Unless the buyer is requesting upgraded shipping of some sort, the
seller is not allowed to charge more for shipping than is in the
listing. If you made a mistake and put in an incorrect amount for
shipping, that is a new seller error and you will ju...
Since this is your error, the buyer is entitled to send both pieces back
to you for a full refund, with YOU paying the return shipping cost. If
the buyer doesn't package the items correctly, they could arrive broken
and you would lose both your produ...
Go to your Purchases and find the item. Check the estimated date of
delivery. If it is well past that date, and no tracking information has
been provided, contact the Seller. If the seller doesn't respond in
several days and no tracking is provided t...
If you haven't received payment you probably aren't going to, so go
ahead and open an Unpaid Item case against the buyer. Go to Resolution
Center at the bottom of the page to open the case. If the buyer doesn't
pay in 96 hours, you close it as Unpaid...
