I don't think anyone has stated this, but the best reason to cancel the
transaction using the buyer requested to cancel the transaction option,
is because they will then not be able to leave feedback.
This was a "feature" that ebay added in 2016 to optimize mobile
listings, but we found it affects the summaries on desktop also. You
have to add html code to your listings to indicate where your
description is. We added it in early 2017 and have the ...
According to your dashboard, you have zero listings promoted - that
would explain why the graph is at zero now and your sales has declined
significantly, starting on the 21st. I would check your promotions and
your listings to see why the promotions ...
This was actually caused by the Spring 2016 seller update for mobile
optimization:https://pages.ebay.com/sellerinformation/news/sprupd16/view-item.html
We actually noticed what you did several months ago. Our summaries
always showed something from ou...