Spoke with another rep today. Nearly 3 months and no changes, no
solutions. They suggested I maybe change carrier however it sounds like
it's an issue with both UPS AND Fed-Ex so that's not Viable. It is a
known issue. They supposedly are working on ...
If you revise your item then under shipping service click on the
"calculate shipping" link next to the services selection then it opens a
box where you can select the carrier, hit calculate, and then change it.
I'm told, however, that that won't chan...
Called them again today - no change, no word on what's happening and no
solutions other than to go to a fixed rate. They did say it was a known
issue but that they have no Idea how their team prioritizes issues like
this. I can't imagine we're the on...
Having the same issue with UPS. The customer service rep said that they
knew there was a problem and were working on it. They said that they had
only known about it for 3 days before I called and it has been 3 days
since. Still no change and my items...
