Being new to the Community, I seem to have done this in the wrong
sequence. Please note the last reply in the thread. I am still not sure
how to go about resolving this situation in the correct way. Looking
forward to your reply.
Let me add a little more info: First, the buyer paid during check-out. I
emailed buyer the day after their purchase and asked when would be a
good time for them to pick-up the item. Buyer emailed back and said
'What do you mean pick-up, it said Free ...
