eBay

moonyahoo · 07-16-2021

I recently had a sale of 2 items to a zero feedback buyer. Both were shipped combined in one box. Buyer then claimed items doesn't fit and started 2 return requested cases - one after another. I provided return label for the original shipping box and...

moonyahoo · 07-15-2020

Buyer bought item, changed mind and requested return. I approved the return and got a return tracking number that shows it was delivered to Idaho but I live in Arizona! Ebay sent me notification to refund buyer. On Ebay case resolution, there is no o...

moonyahoo · 07-16-2021

Thanks for the suggestions. Both cases show the same tracking number because, supposedly, they were both shipped back in same box. I'm thinking of appealing but I don't know what else to tell Ebay that I've not told them already.

moonyahoo · 08-15-2020

It turned out that if you make a mistake in packaging (?) the post office would just return the item to you and call it done! eEay would be perfectly happy with this. Unintentionally, this buyer has found a hack in our selling system so beware. I do ...

moonyahoo · 07-21-2020

What I have found is that it's best to talk to customer service to resolve issue like this. However, this is difficult. What I've done recently is to try using "Help & Contact" link then scroll to the bottom to "contact us" . This will send you to mo...

moonyahoo · 07-21-2020

I finally received item from buyer. Case closed. Thanks everyone for advises and comments.

moonyahoo · 07-16-2020

Ebay customer service still insists that since the item was "delivered" they would rule for refund. However, I finally got message from buyer and she said it was a shipping mistake and she will send it again. Once the item is deemed "delivered" Ebay ...

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Buyer returned only 1 of 2 items but Ebay refund buyer anyway

Buyer sent item to wrong address and Ebay provided refund anyway

Re: Buyer returned only 1 of 2 items but Ebay refund buyer anyway

Re: Buyer sent item to wrong address and Ebay provided refund anyway

Re: Problem with a return refund isn't what buyer paid.

Re: Buyer sent item to wrong address and Ebay provided refund anyway

Re: Buyer sent item to wrong address and Ebay provided refund anyway