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toytent
Adventurer
Community Member since ‎10-23-2004
‎12-10-2025

User Statistics

  • 11 Posts
  • 0 Solutions
  • 6 Helpful Votes Given
  • 2 Helpful Votes Received

User Activity

Is there insurance on international shipping?

03-15-2024
I shipped an item through ebay shipping which usually works very well. Unfortunately this time the item arrived to the buyer soaked through and damaged. I offered the buyer to return it, but he wants to keep it anyway (no wonder, he got a great price...

parcel stuck at international shipping hub

08-07-2023
I shipped a package to an international customer. It arrived at the shipping hub but has not moved on for a whole month. The customer is angry with me, but I don't know what to do! Any suggestions?

Fedex labels

11-05-2021
I see that FedEx labels are not currently available through ebay shipping. Does anyone know how long the FedEx label problem might go on? Any info on what the problem is?

Looking for written policy on what happens when an item is returned to the seller broken

09-27-2018
I was recently told by a customer service rep that if I offer 30-day free returns, in the event an item is returned broken or incomplete, I would have the option to offer a partial refund. But I haven't been able to find this in writing. Can anyone d...
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