This situation is possible, and it usually happens when eBay’s system
auto-closes a case before fully reviewing seller messages. Since
tracking shows Delivered and handed to an individual, you still have
options. You did the right thing by filing an ...
I know how annoying that can be. Sadly, eBay doesn’t let us remove those
parts completely, but here are a few simple things you can try:Click
“Customize” on your Seller Hub and uncheck the things you don’t want to
see.Use the small arrow to hide any ...
here’s what you should do about your eBay case. First, get all your
evdence together — the tracking info that shows the buyer refused
delivery, photos of the box and item showing no damage, and screenshots
of your messages or eBay’s first and reverse...
