eBay

I purchased an item 9 days ago. The seller has not shipped it and will not respond. I opened a cancellation request and still 0 response. Why will eBay not step and simply cancel for me?

I recently purchased an item and when it arrived it was not what was pictured. Oddly enough right after I messaged the seller a notification or prompt from eBay popped up with the picture of the item. The fishy part was that this picture of what I th...