It wasn't AI though, But as per my personal opinion removing negative
feedback without the support of buyer is not possible, you should ask
your buyer to edit (if he/she can) Otherwise the ebay support is
available for you and they can bette help.
Here are some steps that might help:Contact eBay again: Ask to speak
with a supervisor or request an escalation. Sometimes going up the chain
helps. https://community.ebay.com/t5/Ask-a-Mentor/Box/Use the Feedback
Revision Request: If you haven't trie...