The first two transactions since my account has been above standard I
have had to call customer to get the extra 5% FVF credited back. They
basically said this is just how it is and you will probably have to keep
doing this for the foreseeable future...
All of the sudden the watch count has disappeared. That was a valuable
tool for me to decide on promotions, sales, and offers. Is this a glitch
or permanent??
It was not. The performance evaluation cycle begins on the 20th of each
month. So, from the way I see it, I should either be charged for all of
them, or none of them. They set a precedent by refunding the first
transaction's fee, and then again by no...
Right, I was above standard 11/20, and had one transaction on 11/22 and
one on 11/23 that both had the extra 5% charged. They refunded me the
first one, but won't refund the second one. Every time I call they agree
that I'm right and I should not hav...
