On February 7 I sold a Lego set listed clearly as BUILD ONLY & NO
MINIFIGS in the title & description as the minifigures were not
included. I sold 10 total listings exactly identical since January 2024
and had no issues with the other 9. The buyer wa...
Yes, I think they may have opened the wrong type of case which is what
confused me. I guess I will need to let EBay close this one in my favor
since the tracking shows delivered. Then, if they open a new Item not as
Described case I can send a return...
Okay that makes sense, that’s what I’ll plan on. This was the first case
I’ve dealt with as a seller so I was confused where it was an INR since
he was sending me pictures of the item and claiming it wasn’t as
described - that’s where my focus went. ...
Ohhhh okay, so since it’s technically an Item Not Received case, and I
have entered the tracking number proving that it was delivered - I can
let EBay handle it. I think I will give that a try, thanks!
What I’m saying is, how do I require him to return the item for a
refund? My only 3 options on the request are to: 1. Provide Tracking
Number 2. Refund Full Amount3. Message Buyer So far I have done 1 & 3,
the buyer is no longer responding to me and ...
