eBay

Hi all, I just sold a coat, but the buyer left a note with their order requesting only the belt to be sent. Is it okay to fulfill this request, or could this lead to an INAD claim? This is the first time I’ve encountered this situation, so I want to ...

Hi there! I sold a faux leather jacket but accidentally omitted 'faux' from the title. However, the item description did state it was made of polyester, and I included pictures of the tags indicating the material. The customer left negative feedback ...

Hi there! I promptly shipped an item to a buyer, USPS has had a delay getting the item to the buyer and a INR case was submitted by the buyer. I provided shipping details as requested and communicated through the INR directly to the buyer the status....

I've worked really hard to become a top-rated seller, and I achieved this status a few days ago. However, I just received my first negative feedback, where the buyer is clearly lying or perhaps confused. The buyer purchased an item from my store, and...