eBay

Buyer had initiated a return, then changed mind and wants to keep item. What should we do?

A buyer wants to cancel an order from me that hasn't shipped yet. I want to decline his request and let the transaction go through. Are there any consequences for me if I do this?

I started a sale in more store and didn't realize that it would automatically go on for a month and I couldn't figure out how to cancel it. I only meant to run it for a few days as a holiday promotion and now I can't make it go away. Help! Thanks,E.G...