eBay

What is the web address to file a claim as a seller, for an item that did arrive tyia

I sold a football card for $20 and shipped using plain envelope and label from ebay. The item was scanned into Gary Indiana after it left Texas. Item never arrived and tracking hasnt updated. If I refund buyer do I still get paid?

I had a trading card sale for $20 and shipped using the standard ebay envelope for cards or coins up to $20. I shows that it was processed in TX (origin) and arrived in Indiana on July 24th. since then there have been no updates. I am new and dont kn...