I was able to finally able to get through to an agent through chat but I
need to talk over the phone. I plan on calling tomorrow. My tracking
still says “counterfeit.” Is anybody else still having this issue or did
your packages just resume moving th...
Hi @wastingtime101. Thank you for your reply and trying to help. I tried
the chat window and typed in "agent" and I answered whatever info the
automated chat asked me to try and narrow down my inquiry but it
wouldn't bring me to a live agent. It's ha...