Customer purchased the item, paid, I sent the item, it got lost and
finally arrived after I refunded the customer at her request. How do I
recoup the charges for the item? How do I resend an invoice for that
sale?
I ordered (3) Framesi hair color - 8GI received (3) Joico Vero K-Pak
Color - 8RGI tried to open a request for return, and it says you do not
accept returns. I want to return this product as it is the wrong
product. Please advise.
I SHIPPED AN ITEM TO A BUYER AND IT WAS RETURNED TO ME ALMOST 4 MONTHS
LATER BECAUSE OF INCORRECT ADDRESS. I CANNOT FIND THE SALE ON EBAY AS IT
IS OVER 90 DAYS, AND I DO NOT HAVE THE CONTACT INFORMATION FOR THE
BUYER??? I JUST WANT TO CONTACT THE BUY...
