In my case, they tell me that I did not opt in on retriving my password
through my phone, so apparently that is not possible for me. I am sure
they have reasons for their security methods, but it seems to be more to
protect them from any widespread f...
I just read your message (though not the responses or any updates), and
this sounds EXACTLY like what I am going through now....about 9 months
from your post. I agree completely that this is a serious issue (my
biggest concern is alienating customers...
