eBay

I received an item back that was marked insufficient address. I contacted the buyer and they said the address was correct to resend it except to maybe try leaving off the last digits after the zip code . I know I shouldn't be out the money for reship...

I shipped an item and it was damaged when the customer received it. The buyer messaged me and showed me pictures of the damage. I agree it was damaged in mail. It was a very inexpensive item and I just want to refund them. Do they need to start the p...

How do I handle this situation? The buyer purchases an item. I packaged it and printed the shipping label but I haven't shipped it yet. They messaged me and said the purchase was a mistake. I told them that's fine but they will have to cancel.Do they...