eBay

In the Seller Hub I used to be able to click on Listing/Active (manage active listings) and have the screen show all the options so I could sort by category or sku. Has the page been changed so the category option is gone, or did I do something wrong...

I did promoted listings as a bulk edit in December. Now I would like to remove the promotion or at least lower the percent. Is there a way to do this in bulk or do I have to revise each listing individually?

I had a customer request to return a coat. After contacting him, he changed his mind and kept the coat. My seller rating still shows it was a return. It is considered a closed case, but the % of return is still there. How can I get in touch with some...

I have a buyer of a few items. I combined shipments, but then want to refund her shipping costs. Can I do that?

I am pretty new to ebay and had an item sold. The buyer has contacted me via personal email and asked for my paypal info. I informed them all transactions are handled through ebay. They are listed as a new user, having formed their account the day th...