eBay

I shipped an item and it got lost in transit for 3 weeks or more. I couldn't get the proper communication with FedEx to issue a claim. So I refunded the buyer. Buyer just now received the item. So how do I get paid since I refunded them already. Than...

I recently moved all my items from my personal ebay to a business ebay account. For some reason I can't seem to get my summary page to look like the one I had on my personal account. Any suggestions? Thanks in advance!Ron