Normally, you would accept a return via the eBay system (buyer
requested) and, upon receipt, you would inspect and be able to offer as
little as 50% of the original purchase price as a restock/adjusted
condition/shipping recovery option. (retaining t...
The ruling was the original ruling. No reversal. However, the buyers
almost always do a chargeback and win with their credit card company.
(so hopefully it is a drop shipping doing the actual theft)This was
advice given by eBay, but I had already had...
The only solution is to have cameras at your shipping station.The only
way we've won these is to open up the return on camera and present
screenshots of such, with the backup of having the full video. It's
often being blamed on drop shippers, not the...
"Send a message to the buyer" will be visible to eBay
representatives.You can look up an eBay phone number online. (I have
switched to Brave Search, since Google has been bending the knee and is
on the boycott list, currently)
Call eBay. This is a rare scenario. (though most international buyers
who have not apprised themselves of their country's customs policy will
state they've never heard of customs fees & taxes before)This isn't
something that every seller has dealt wi...
