eBay

I sold an item that was open box, there was little information on the web or even from the manufacturer. The post showed the item in the box. The buyer now us using the item did not match description. I don't understand what didn't match..what I list...

Can anyone help me regarding Electrical items and eBay's return policy. Does Ebay's return guarantee cover electrical items such as thermostats, that a customer would have to wire themselves? Or is there a list by sic that lists the items that are no...

I am having problems finding anything on ebays stance on returns for electical items. I know most companies do not accept electrical items back if package is open or used..in case customer tried intalling incorrectly. Please help.