The buyer changed the address on the return label to a different address
nearby, and mailed back a small envelop instead of the laptop he/she
purchased. Even I have sent eBay the written confirmation from USPS
stating that the package was not deliver...
My seller level has improved to top rated, but I am still being charged
for the below standard performance fee. Could anyone please give me some
suggestions or hints?Thanks!
The buyer bought a used laptop from me, and he claimed that the screen
broke when he received that.But he refused to return that and said that
he had already fixed it and paid 100$. The picture of the broken screen
he sent to me turned out to be a pi...
Sorry for the late update. Thank you all for the replies. I did file a
police report. I also reported the case to USPS. I have been busy
because I was hit by another scammer who returned a greeting gift saying
thanks instead of returning the laptop h...
Thanks every one for the reply. Yes, I called the customer service, and
was told that I need to wait until the end the month for the penalty to
be removed.
Thanks for following up and more suggestions. Yes, I will keep a note on
this buyer. I won't escalate it if he can behave himself in future. "Its
also best to relay to the buyer what ebay's policies are regarding
feedback extortion." This is good sug...
I haven't got a chance to try Facebook. But when I called eBay, as
others suggested, I didn't mention I have issue with a buyer, instead
just said I have some general questions until I was connected with a
representative, who listened to my case and ...
