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dk_creations · 09-30-2023

As I understand it, (from speaking to agents via chat) that messages in our trash folder are deleted every 6 months. I have a full year of messages in my trash folder, that date back to 1 Oct 2022. So obviously, they were not deleted at the 6 months ...

dk_creations · 01-18-2021

Marked as Shipped?! Label created, but not actually shipped yet! Marked as shipped, even though the order has not actually been shipped yet. This happens when a shipping label has been created. Yes, this we buyers know! Today, I was actually notified...

dk_creations · 10-04-2023

I mistakenly ticked on the helpful link. This reply is information I already knew, and very UNHELPFUL! I have a year worth of messages to be deleted. So obviously your 3/6 month rule does not apply here, and is not working. So your tech department ne...

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Deletion of Trash Folder Messages

Marked as Shipped?! Label created, but not actually shipped yet!

Re: Deletion of Trash Folder Messages