eBay

When listing an item, take time to weigh and measure it yourself, don't trust info previously-entered by other sellers. Recently, when listing a wooden plank building kit, I noticed that the default weight was listed as 1 pound, when the actual weigh...

This was a buy it now, I did send offers to both buyers (as prompted by Ebay), but I only had one item to begin with. I immediately contacted the second buyer and explained the situation. Of course I'm going to issue a full refund, but it was Ebay's ...