eBay

A buyer purchased an item with USPS Ground Advantage shipping. They messaged me to send certified mail because their packages sometimes get stolen. Can I invoice them for the difference in shipping cost? I haven't mailed the item yet.

Hello. I'm a new, low volume seller and would appreciate guidance. I had an INR with refund request earlier this month and there had been no tracking movement for two weeks so on the last day to resolve I issued a refund. I had communicated with Ebay...